Shipping policy

Thank you for shopping with MegaNovaMart.

We aim to provide a smooth and reliable shipping experience for all our customers.

Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

During high-demand periods, processing times may be slightly delayed.

Estimated delivery time:

Please note that delivery timelines are estimates and may vary depending on:

Shipping charges (if applicable) will be displayed at checkout before completing your purchase.

We may offer free shipping on selected products or promotional offers.

Once your order is shipped, you will receive a tracking ID/link via email or SMS (if provided during checkout).

Customers can use the tracking details to monitor shipment progress.

While we work with trusted shipping partners, delays may occasionally occur due to factors beyond our control.

If your order is significantly delayed or appears lost, please contact us at:
meganovamart@gmail.com

We will do our best to assist you.

Customers are responsible for providing accurate shipping details during checkout.

MegaNovaMart will not be responsible for delivery issues caused by:

Additional shipping charges may apply for re-delivery.

If your package arrives damaged, please contact us within 48 hours of delivery with:

We will review the issue and provide a suitable resolution.

For shipping-related questions or support, please contact: